Terms and Conditions
Welcome to Iyawe Art Collection. By accessing and using our website (https://old.iyawe.art) and services, you agree to be bound by these Terms and Conditions. Please read them carefully, as they outline the rights and responsibilities of both parties.
1. Introduction
These Terms and Conditions govern your use of the website and any services provided by Iyawe Art Collection. By accessing or using our website, you agree to comply with all applicable laws and to these terms. If you do not agree, you may not access or use our site.
2. Definitions
- “We”, “Us”, “Our”: Refers to Iyawe Art Collection.
- “You”, “Your”: Refers to the user or customer accessing the website or using our services.
- “Products”: Refers to all items listed for sale, including art, custom wears, jewelry, and other products on our website.
3. Eligibility
You must be at least 18 years of age or have the consent of a parent or guardian to use our website or purchase products. By using our site, you confirm that you are legally capable of entering into binding contracts.
4. Products and Services
We offer a variety of products, including art pieces, custom shirts, necklaces, and more. All products are subject to availability. We reserve the right to modify or discontinue any products or services without notice.
- Custom Orders: Custom products are created based on your specific requirements. These products are non-refundable once production has started.
- Product Descriptions: We strive to provide accurate descriptions, but colors and designs may vary slightly due to display differences or handmade elements.
5. Pricing and Payment
- Pricing: All prices are listed in Rwf or USD, and taxes may be applicable depending on your location. We reserve the right to change prices at any time without notice.
- Payment Methods: We accept payment through [Insert Payment Methods: Credit/Debit Cards, Mobile Payments, etc.]. Your payment information is protected by secure encryption methods.
- Payment Security: All transactions are encrypted using SSL technology, and your payment details are processed securely.
6. Orders and Shipping
- Order Acceptance: Your order is considered accepted once you receive a confirmation email from us. We reserve the right to refuse any order if we suspect fraudulent activity or any other reason.
- Shipping: We ship to select locations worldwide. Shipping costs are calculated at checkout. Delivery times may vary depending on your location and the product ordered.
- Tracking: Once your order has shipped, you will receive a tracking number via email.
- International Orders: International orders may be subject to customs duties or taxes, which are the responsibility of the customer.
7. Returns and Refunds
- Return Policy: We accept returns within 14 days of receiving your order for unused and undamaged products. Custom products are non-refundable unless they arrive damaged or incorrect.
- Refund Process: Once we receive and inspect your returned product, we will process your refund to the original payment method. Shipping costs are non-refundable unless the product was faulty.
- Exchanges: If you wish to exchange a product, please contact us at sales@iyawe.art within 14 days of receiving your order.
8. Intellectual Property
All content on this website, including but not limited to text, images, logos, and designs, is the intellectual property of Iyawe Art Collection or our content providers. You may not copy, reproduce, or distribute any content without our explicit permission.
9. User Accounts
To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password.
- Account Security: You agree to notify us immediately of any unauthorized use of your account. We are not responsible for any loss or damage caused by your failure to maintain the security of your account.
- Termination: We reserve the right to terminate or suspend your account at any time if we suspect any violation of these Terms and Conditions.
10. Limitation of Liability
To the fullest extent permitted by law, Iyawe Art Collection will not be liable for any damages arising from the use of our website or the purchase of our products. This includes direct, indirect, incidental, punitive, and consequential damages.
We are not responsible for:
- Any damage caused by the improper use of our products.
- Errors, interruptions, or delays in our website’s functionality.
11. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which can be found [here]. By using our site, you consent to the collection and use of your information as outlined in the Privacy Policy.
12. Force Majeure
We shall not be liable for delays or failures in performing our obligations if such delays or failures result from circumstances beyond our reasonable control, including natural disasters, government regulations, strikes, or technical failures.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Rwanda, without regard to its conflict of law principles. Any disputes arising out of or related to these terms shall be resolved in the courts of Rwanda.
14. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised effective date. Your continued use of the website following any changes constitutes your acceptance of the updated terms.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Iyawe Art Collection
Email: sales@iyawe.art
Phone: +250 792 342 319
Address: Kimironko, Kg 324 ST